Cancellation Policy

Education, Training, and Workshops

Can I cancel or reschedule a workshop I am signed up for?

You can cancel or reschedule your course reservation up to 30 days prior to the training without penalty. If you cancel or reschedule 30 days or less before training start date, no refund is given. A rescheduling fee of $120 will apply for all in-person trainings and $35 for virtual workshops.

What happens if I am a no-show or do not complete the training?

If you cannot attend a training course, you must contact us in advance. If you do not attend a workshop which you are registered for, and you do not contact us to cancel or reschedule a minimum of 96 hours (4 days) in advance, you will be considered a "no-show" and will forfeit all registration fees paid for that workshop; no refunds/credits will be issued. If you attend a portion of your training and choose not to complete it, no refunds will be issued. If you decide to transfer to another training course a rescheduling fee of $120 will apply. You are required to complete all modules and successfully test out no later than 1 year from the start date of your live module 1, for all levels. If you wish to attend the full training again, additional fees will apply. Please contact education@peakpilates.com for more information on our fees. For conferences, tradeshows and all other events (such as WSX and PES), please refer to the cancellation/refund policies associated with that specific event.

What happens if Peak Pilates® cancels a workshop?

We strive to hold all workshops as scheduled, at the same location, and on the originally scheduled date(s) and times. A small percentage of workshops, however, are postponed or relocated due to low enrollment, inclement weather or other unforeseen circumstances. Therefore, we highly recommend that you do not commit to non-refundable travel accommodations or any other arrangements that would result in monetary loss due to the cancellation.

We are committed to providing the best training possible as well as an enjoyable experience, and we know that changes in plans can be inconvenient. We will make every effort to keep changes to a minimum, and we appreciate your understanding when they are unavoidable. In the event of a change, we will communicate the information to each person registered, and we will provide assistance with transferring to another course. If you are not able to attend a rescheduled or an alternative course, you may request a refund of your registration fee.

Peak Pilates® is not responsible for travel and/or personal expenses for any training, workshop or event hosted by Mad Dogg Athletics, Inc., or its affiliates. There are specific types of expenses considered personal and therefore not reimbursable.

Can I cancel my enrollment in an online course?

You may cancel your enrollment in an online course and receive a refund within 48 hours of your purchase. Your enrollment and access to all materials and continuing education credits will be removed from your account.